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SHIPPING

Ancientsmithy is based in Kyiv, Ukraine. Depending on customer location and product we ship from our US warehouse(Brooklyn Park, MN), EU warehouse(Poland) or Ukrainian warehouse. Typically post items within 1-3 working days of payment being received however this can vary. Any items with different dispatch times are noted so in the listing. If your order is urgent we recommend getting in touch before purchasing to see if we can help with earlier dispatch.

Tracking numbers are available for all orders placed for any country.

  • To Europe typically takes 1-5 working days by express service or 8-25 days by national delivery company.
  • To The United States takes 2-10 working days by express service or 5-25 days by national delivery company.
  • To the United Kingdom takes 4-10 working days by express service or 10-30 days by a national delivery company.
  • To Australia takes 9-12 working days by express service or 20-45 days by a national delivery company.
  • Shipping to the rest of the world takes 5-13 working days by DHL or 15- 50 days by a national delivery company.
    Actual delivery time will depend on the shipping method you choose.
    I'll do my best to meet these shipping estimates but cannot guarantee them.
    Customs and import taxes
    Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
    If buyers don't pay any customs and import taxes and the package was returned, Ancient Smithy company after returning the package back will refund money minus the shipping cost for both directions.

    TAXES & DUTIES

    We do not charge VAT for our items whether you are a business or an individual. It is possible that if you are located outside of the EU you may be subject to import duties, custom charges or taxes. The customer, you, are responsible for the payment of any such import costs. Ancientsmithy has no control over such charges, cannot predict their amount and will not cover them. By purchasing from our site you accept responsibility for covering any taxes and duties you may be charged.

    FAULTY ADDRESSES & P.O. BOXES

    if the order is returned to us due to faulty addresses, failure of client to collect their order, inability of the courier to deliver to P.O. boxes or Military bases only the value of the items and not the delivery will be returned. Please note that incorrect addresses or those written using special characters or Military Base addresses may cause a delay to the dispatch, cancellation of your order or returning of the item to us.

    RE-POSTING RETURNED ORDERS

    Ancientsmithy is not responsible for the cost of re-shipping an order which has been returned to us by no fault of our own or by a failure of the customer to pick up the parcel. We are happy to reship the items, however the cost of postage is the buyer's responsibility to cover again.

    Wrong address supplied

    You as a buyer are responsible for providing us with your correct address. Should you provide us with the wrong address, through no fault of our own and contact us after the item has been shipped to change the address, you will not be entitled to a refund or re-shipping unless the item is returned to us. If you have provided us with the correct address but we shipped it to the wrong one, we will ship a replacement out. It's only fair.